Terms and Conditions


Products must be checked on collection or delivery and anything that you may not be happy with should be reported straight away. Once the product has left our care we are no longer liable for any damages.

All balloon displays are made 24/48 hours before collection or delivery in order to prevent any possible defects with the balloons.

Please note that all prices include delivery, set up & take down time after the event        (if within a 2mile radius of Tilehurst). We charge for fuel costs & travel time if it is outside the radius (0.55p per mile / £12 per hour).

All of our items are hire only and must be returned in the same condition they were given to you in.

Upon our collection, the display must be in the same condition as it was left in. We request that the display is not moved once set up, either by yourself as our client or the venue staff.

Any damage to our props will be charged at a repair/replacement cost.

After the event we will dispose of all balloons as we have a duty of care to remove all balloons in a responsible manner, if you would like to keep some/all of the balloons, this must be made clear before the date of set up.

We require a 50% deposit upon booking in order to purchase the specific stock you require. This deposit is non-refundable.

If you have to cancel your event for any reason, we can move your booking to another suitable date however we must be given at least 48 hours notice for any cancellation.

Thank you for your understanding

Bumble Balloons x